Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- onboarding [2024/12/18 12:01] – janaczeck
+++ onboarding [2026/02/19 18:08] (aktuell) – [IT System Infrastructure at the Institute for Chemistry] kraus
@@ Zeile 12: / Zeile 12: @@
   * René Janaczeck: 22263
   * Thomas Langenhahn: 70597
+  * Sebastian Kraus: [[https://www.tu.berlin/vcard/sebastian.kraus|Telefon]]
 ====== Login ======
-At all central managed systems you can login with your TU Account.
+At all central managed systems at the institute for chemistry you can login with your TU Account.
+**Due to AFS please type your username in small letters.** Don't use capital letters!
 After login there are 3 mapped network drives in explorer.
-Z: is your personal storage. Only you and the ZECM administrators will have access. If you have trouble with files and folders on z:, please contact [[it-support@tu-berlin.de|ZECM]].
+**Z:** is your personal storage. Only you and the ZECM administrators will have access. If you have trouble with files and folders on z:, please contact [[it-support@tu-berlin.de|ZECM]].
 The drives g: and w: are managed by the chemistry IT Team.
-G: is called //group drive//. Every department have its own group drive. This drive is for sharing files and folders within a group. Be aware, all group members have full access and can delete or move files and folders.
+**G:** is called //group drive//. Every department have its own group drive. This drive is for sharing files and folders within a group. Be aware, all group members have full access and can delete or move files and folders.
-W: is called //work drive//. Each user have it's own work drive and only the user, the professor and the IT Team have access to this drive. This drive is for storing your "work" that you create during your employment, studies, ...
+**W:** is called //work drive//. Each user have it's own work drive and only the user, the professor and the IT Team have access to this drive. This drive is for storing your "work" that you create during your employment, studies, ...
-All network drives will be backup on a daily basis. If you accidently delete a file or folder, it can be restored from a backup, but it need some time.
+All network drives will be backup on a daily basis. If you accidently delete a file or folder, it can be restored from a backup, but it needs some time and you'll have to contact [[it-support@tu-berlin.de|ZECM]].
-You will find in the root of a folder a folder named .snapshot. In this folder you can find a backup of changed files, but only for one day. Please take a look here first, before you ask for restore from a backup.
+You will find in the root of a folder a folder named //.snapshot//. In this folder you can find a backup of changed files, but only for one day. Please take a look here first, before you ask for restore from a backup.
 ====== AFS ======
@@ Zeile 36: / Zeile 40: @@
 You will find a AFS Icon in the system tray.
-{{::afs_icon.png?400|AFS Icon}}
+{{:windowsuser:afs_icon.png?200|AFS Icon}}
 On managed Windows Systems we always install an OpenAFS client.
@@ Zeile 45: / Zeile 49: @@
 Yon can check the lifetime in the network identity manager.
-{{::afs_token_lifetime.png?400|AFS Token lifetime}}
+{{:windowsuser:afs_token_lifetime.png?400|AFS Token lifetime}}
 After 10 hours you will lose access to AFS. To get access to AFS again, you have to renew your AFS Token.
@@ Zeile 51: / Zeile 55: @@
 On managed systems a popup appears after login.
-{{::afs_renewal.png?400|AFS renewal}}
+{{:windowsuser:afs_renewal.png?400|AFS renewal}}
 Please type in your password in the Network Identity Manager. The advantage is, that the renewal starts automatically and your AFS Token get valid for a maximum of 7 days.
+Please read also [[windowsuser:rd-server#afs-problematik_problems_due_to_afs|AFS problems]].
 ====== Softwareshop ======
@@ Zeile 59: / Zeile 65: @@
 On computers managed by the chemistry IT Team, you will find in the system tray (left from the clock) a green puzzle icon. We called it Softwareshop.
-{{::softwareshop.png?400|Puzzle Icon}}
+{{:windowsuser:softwareshop.png?300|Puzzle Icon}}
 The Softwareshop give you the possibility to install software without to be an administrator and you didn't have to ask for install.
-{{:softwareshop2.png?400|Softwareshop}}
+{{:windowsuser:softwareshop2.png?400|Softwareshop}}
 Some software needs a license, i.e. Adobe Professional. If no license available for your computer you get a message and the installation will stop. If your professor accept to buy a license, we will unlock your computer, so you can install the software.
+====== Wiki ======
+We have a [[https://it.chem.tu-berlin.de/wiki/doku.php?id=start|Wiki]] where you can find useful informations about faq and problems.
 ====== Fix Problems ======
-For problems, that occurs often, we have create a section called Fix Problems. Here you can find fixed to repair your problem.
+For problems, that occurs often, we have
-If the problem still occurs please contact the [it@chemie.tu-berlin.de|IT Team]
+a) documented these in our [[https://it.chem.tu-berlin.de/wiki/doku.php?id=start|Wiki]]
+b) we create a section in the softwareshop called Fix Problems. Here you can find fixes to self repair your problem.
+If the problem still occurs please contact the [[it@chemie.tu-berlin.de|IT Team]]
+====== Working from Home / RD-Server ======
+If you are at home or somewhere else, you can use our Remote Desktop Server infrastructure, which means, you have access to a virtualised computer running chemical software and where you have access to your files and folders in AFS.
+Informations about how to connect to these RD-Servers you can find here: [[windowsuser:rd-server|RD-Server]]
+Please read also [[windowsuser:rd-server#windows|Configure RDP Client]].