The TU Berlin have a central IT department, called ZECM. ZECM is responsible for central services like email, storage, backup, identity management and so on. If problems occurs on central services, you contact ZECM via telephone 28000 or via Email.

Most departments of the Institute of Chemistry have computers that are managed by the chemistry IT team. We are responsible for the workstations at the institute for chemistry and software deployment.

You can reach the IT team by email or telephone.

• Email
• René Janaczeck: 22263
• Thomas Langenhahn: 70597

At all central managed systems you can login with your TU Account.

After login there are 3 mapped network drives in explorer.

Z: is your personal storage. Only you and the ZECM administrators will have access. If you have trouble with files and folders on z:, please contact [it-support@tu-berlin.de|ZECM].

The drives g: and w: are managed by the chemistry IT Team.

G: is called a group drive. Every department have its own group drive. This drive is for sharing files and folders within a group. Be aware, all group members have full access and can delete or move files and folders.

W: is called work drive. Each user have it's own work drive and only the user, the professor and the IT Team have access to this drive. This drive is for storing your „work“ that you create during your employment, studies, …

All network drives will be backup on a daily basis. If you accidently delete a file or folder, it can be restored from a backup, but it need some time.

You will find in the root a folder named .snapshot. In this folder you can find a backup of a changed files, but only for one day. Please take a look first here, before you ask for restore from a backup.

On computers managed by the chemistry IT Team, you will find in the system tray (left from the clock) a green puzzle icon. We called it Softwareshop.

The Softwareshop give you the possibility to install software without to be an administrator and you didn't have to ask for install.

Some software needs a license, i.e. Adobe Professional. If no license available for your computer you get a message and the installation will stop. If your professor accept to buy a license, we will unlock your computer, so you can install the software.

For problems, that occurs often, we have create a section called Fix Problems. Here you can find fixed to repair your problem. If the problem still occurs please contact the [it@chemie.tu-berlin.de|IT Team]